Refund Policy
Thank you for choosing ViralUltra. We value your interest in our digital goods and services and are committed to ensuring your satisfaction as you explore, evaluate, and purchase them.
At ViralUltra, we value your shopping experience and want to ensure it’s as rewarding as possible. As with any shopping experience, it’s important to understand the terms and conditions that apply to transactions at our company. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at ViralUltra, you agree to the terms set forth below, along with our Privacy Policy and Terms of Service, including our crucial Refund Policy.
Non-tangible Digital Goods
We do not issue refunds for digital products once the order is confirmed and the product is sent. As a customer, you are responsible for understanding this when purchasing any item at our site.
Services
We refund the cost of services if they have not been performed as described or are incomplete. Refunds will be considered on a case-by-case basis and must be requested within 14 days of the service completion date.
Contact Us
Please be aware that we are unable to process refunds after the specified period has elapsed. All refund requests are subject to a review process, during which we kindly ask you to provide the reason for your request and any evidence that the product or service did not meet the stated requirements.
If you have any questions about our Refund Policy, please contact us:
- By email: contact@viralultra.com
- By visiting this page on our website: Contact Us
Please include your order number, the email address used during the purchase, and contact details to expedite the refund process.
Exceptions
Despite the above, we may, at our discretion, offer refunds in other circumstances. However, we reserve the right to bar any user who abuses the refund policy from making future purchases, ensuring a fair and equitable process for all.
Policy Modifications
ViralUltra reserves the right to revise the terms of this refund policy at any time and will notify users of any changes by posting the updated policy on this page. The changes will affect all past and current users and replace any inconsistent prior policies.